Lorraine had lived in her home and paid the mortgage for 18 years. When she suddenly lost her management position, she was forced to take two part-time jobs just to pay her bills. By the time she found a full-time job that paid enough, her mortgage payments were three months overdue. The partnership between the NeighborWorks® Center for Foreclosure Solutions, the Homeownership Preservation Foundation and our leading mortgage and insurance partners is designed to help homeowners like Lorraine keep their homes. NeighborWorks® and the Homeownership Preservation Foundation act as third-party liaisons who bridge the gap between lenders and borrowers. NeighborWorks® organizations, located in all 50 states, provide one-on-one counseling, access to local resources and occasionally small loans or grants to help homeowners get current on their mortgage payments. To complement their limited staff resources, NeighborWorks® organizations refer clients needing foreclosure counseling to the Homeownership Preservation Foundation hotline. This hotline is reachable twenty-four hours a day, seven days a week at 888-995-HOPE; HUD-approved counselors provide the initial credit counseling and act as an interface between a borrower and their lender. In the case of Lorraine, nonprofit counselors provided the necessary budget counseling and support she needed to get back on track with her lender. With their assistance, Lorraine was able to set up new payment arrangements with her lender. Today, Lorraine is making timely mortgage payments once again and successfully rebuilding her finances and her credit. Most importantly, Lorraine will keep her home. < Back