View site in English | Español
I was at a breaking point when I called. I saw your help line number and I thought why not? The voice on the other end of the phone was so calming almost letting me know immediately that I was doing the right thing. The counselor was so kind and patient. She never made me feel like I was the reason I was in this mess. She actually made me feel human again and not a failure. She never sighed or took a gasp of air as to say "Hurry Up" She was so kind. She didn't make me feel like a free loader.
I trusted her to help me. I felt kind of like an injured animal who found a calming voice, a soothing hand, and most of all a soft place to land and rest a minute. You see the stress over this situation can make you lose many nights of sleep. The counselor told me she would call my mortgage company and talk to them. They told me they would get in touch with me in 10 days. They did and they gave me a new start.
Thank you so much. The experience was priceless.
Mrs. Vickey E.
I want to thank you very much for the help I received from you. As a result, my mortgage company adjusted my interest rate without any fees. I didn't qualify without your assistance. Under their original terms, I had too much debt and was underwater on my mortgage. Consequently, they wouldn't consider my application without charging thousands in closing costs.
You saved me thousands and thousands of dollars, and now I have enough money to start eliminating some of my other debts. Your service is invaluable. Thank you very much for your kind help.
Unless otherwise noted, all content © 2011 Neighborhood Reinvestment
Corporation, dba NeighborWorks® America. All rights reserved.